Shipping policy
Shipping Policy
Last updated: today.
Make + ship times
- Stocked colorways: ship within 2–3 business days of order.
- Made-to-order custom strands: ship within 5–7 business days of order.
- Rush make (an add-on at checkout, +$35): moves your order to the front of the queue; ships within 2 business days.
Shipping rates
- Domestic US shipping is calculated at checkout based on weight + destination.
- Free shipping on orders over $150 (US only, automatically applied at checkout).
Delivery
We ship via USPS or UPS, your choice at checkout. You'll get a tracking number by email when your order ships.
Local Fort Worth rentals
For rental orders within 30 miles of zip code 76107, we deliver, install, and pick up — no shipping charge. Outside the Fort Worth metro, rentals ship at the rates above and you handle the install.
International
We don't currently ship outside the United States. If you're an international customer interested in a custom order, email sarahcrow07@gmail.com and we'll see what we can do.