Tie. Hang. Revel.
Frequently Asked Questions
How long until I get my order?
Every Ribbon and Revel garland is hand-tied to order in our Fort Worth studio. Stocked colorways ship in 5–7 business days via USPS Priority Mail with tracking — most US orders land in your hands within a week of that.
Party sooner than that? Add the rush make at checkout, or send us your event date and we'll see what's possible.
Can you rush an order?
Yes. If your party is sooner than seven business days out, add the rush make at checkout or message us with the event date — we'll confirm the timeline before charging anything extra.
What are the streamers made of?
Our base streamer is hand-tied from light-catching vinyl on a cotton-twine spine — soft-hand, high-drape, and spillproof. It drapes like ribbon and behaves like a tablecloth: built for tables that get used.
Want something more textural? Upgrade tiers on the Color Builder:
◆ Premium — silk, cotton, and linen woven into the base.
◆ Heirloom — Premium plus vintage lace and satin ribbon for a true textile read.
Are they reusable? How do I store them?
Yes — every strand is designed to live in your decor box and come back out year after year. Fold loosely, tuck into a tissue-lined box, and store flat. A printed care card with hanging + storage tips ships in every order.
Can I get a custom color or length?
Of course. Stocked lengths run 4, 6, 8, and 10 ft across 24 signature colorways, and the Color Builder lets you pick your exact palette, spine, and material tier.
How do I hang them?
They're light — most hosts use Command hooks, push pins, painter's tape, or just tie the twine ends to whatever's nearby. The basics:
◆ Drape across a mantel or shelf.
◆ Hang above a tablescape with two anchor points.
◆ Frame a doorway, dessert table, or bar cart.
◆ Layer two or three for a fuller ceiling install.
A printed care card ships in every order with the same tips.
Can I use them outside?
Streamers are designed for indoor styling, but they handle covered patios and short outdoor moments well — bring them in if it's windy or wet. The vinyl base wipes clean if a margarita finds it.
What does shipping cost?
Flat-rate USPS Priority Mail with tracking from our Fort Worth studio. US orders over $150 ship free; smaller orders see the live rate at checkout.
Do you ship internationally?
We ship anywhere in the US directly through the site, and we'll happily quote international orders one-on-one. Send your address and the pieces you'd like, and we'll come back with the carrier options.
What's your return and cancellation policy?
Stocked orders carry a 14-day return window from delivery — items must be unused, and the buyer covers return shipping. Custom palettes, Premium and Heirloom builds, and ceiling installs are final sale (we're cutting and tying to your spec, so we can't restock them).
Need to cancel? Stocked orders can be cancelled within 24 hours of purchase; custom orders within 12 hours. After that we're already on it.
Full text lives at our refund policy.
Do you do ceiling installs or local rentals?
Yes to both.
◆ Custom ceiling installs are hand-tied to your palette and dimensions, 10–14 business days from sign-off to ship.
◆ Fort Worth-area rentals are delivered, hung, and picked up by us.
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